Returns & Exchanges
We want you to love your Lovepop experience as much as we love creating it. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and print the prepaid shipping label provided by our system.
3
Package Your Items
Place the unused items in their original packaging to ensure they are protected during transit.
4
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed once the return is received at our warehouse.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing